Tài Khoản Khách
ngày 23 tháng 4 năm 2025
We booked a 4 nights stay over easter, we checked the weather forecast just before travelling and realized there was a cyclone heading towards the area, we decided not to tow our caravan during this period, as it turns out there were 130km winds, power outages both at home and the camp ground, we were refused a refund and told ' we would only get a refund if some else booked our exact site ' We find this unreasonable and unfair to say the least, we gave more than 48 hours notice as the danger and risk was to high. I see on social media this is a common complaint, we will be looking for better accommodation options in the future.
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